Optimal Plumbing

The majority of reviews — particularly those from 2025 — reflect a consistently professional and skilled team at Olson Superior Plumbing, with multiple technicians (Logan, Francisco, Richie, Aaron, Thomas, Marcos, Elliott) praised for punctuality, courtesy, and technical competence. However, two significant 1-star reviews from 2025 describe serious failures: a technician arriving at the wrong ... Read more

The majority of reviews — particularly those from 2025 — reflect a consistently professional and skilled team at Olson Superior Plumbing, with multiple technicians (Logan, Francisco, Richie, Aaron, Thomas, Marcos, Elliott) praised for punctuality, courtesy, and technical competence. However, two significant 1-star reviews from 2025 describe serious failures: a technician arriving at the wrong time and refusing to waive a service fee after offering no real help, and a separate incident where a quoted project was doubled in price on the day of work after two failed appointment attempts. Pricing confidence is dragged down by these incidents alongside older Optimal Plumbing reviews describing a contractor who billed more than 2X the written quote and threatened a Mechanic's Lien. Project completion scores are similarly tempered by the abandoned/rescheduled job and the incorrect parts installation described in negative reviews. Experience scores are generally strong based on detailed positive accounts of skilled diagnostics and quality workmanship, but the poor soldering and incorrect drain installation in one Optimal Plumbing review prevent a higher score. Read less