Ogami Plumbing

Ogami Plumbing earns strong marks across all four dimensions, with the majority of reviewers praising prompt response times, courteous plumbers, and fair pricing compared to competitors. Professionalism scores well but is tempered by two notable failures: a no-show appointment with no callback (2015) and a callback request for sloppy caulking work that was ignored entirely (2023), both of which di... Read more

Ogami Plumbing earns strong marks across all four dimensions, with the majority of reviewers praising prompt response times, courteous plumbers, and fair pricing compared to competitors. Professionalism scores well but is tempered by two notable failures: a no-show appointment with no callback (2015) and a callback request for sloppy caulking work that was ignored entirely (2023), both of which directly penalize professionalism and project completion. Pricing is consistently described as reasonable and competitive, with multiple reviewers explicitly comparing Ogami favorably against larger companies like Roto Rooter and Emergency Plumbing and Solar. Project completion scores are solid overall but are meaningfully dragged down by the 2023 incomplete caulking incident and the 2015 no-show, which represent genuine follow-through failures. Experience scores are high, with reviewers frequently citing skilled diagnostics, knowledgeable plumbers, and quality workmanship, though one review noted a plumber asked an 82-year-old woman to help move a washing machine, suggesting occasional lapses in practical judgment. Read less