Jewel’s Isle Plumbing

Jewel's Isle Plumbing demonstrates strong technical expertise and generally professional conduct, with many customers praising Tui's knowledge, responsiveness, and fair pricing. However, the company's WW Score is significantly impacted by serious project completion and follow-through issues documented in multiple reviews from 2019, including failure to complete jobs within promised timeframes (3+ ... Read more

Jewel's Isle Plumbing demonstrates strong technical expertise and generally professional conduct, with many customers praising Tui's knowledge, responsiveness, and fair pricing. However, the company's WW Score is significantly impacted by serious project completion and follow-through issues documented in multiple reviews from 2019, including failure to complete jobs within promised timeframes (3+ weeks delays), repeated appointment rescheduling, and abandonment of service requests. While recent reviews (2017–2018) are predominantly positive, the pattern of completion failures and communication breakdowns in 2019 reviews raises reliability concerns. The company excels in technical skill and initial customer interaction but struggles with project management and accountability. Read less