Dorvin D Leis Co

Both reviews describe severe failures across all dimensions. The company installed HVAC units with improper materials and techniques that failed within 2 years, causing corrosion and requiring $14,000 in replacement costs. Professionalism was critically lacking: rude service representatives, call transfers, refusal to honor warranty claims, and complete ghosting after the customer discovered the d... Read more

Both reviews describe severe failures across all dimensions. The company installed HVAC units with improper materials and techniques that failed within 2 years, causing corrosion and requiring $14,000 in replacement costs. Professionalism was critically lacking: rude service representatives, call transfers, refusal to honor warranty claims, and complete ghosting after the customer discovered the defective work. The company then claimed it no longer offers HVAC services despite being listed as the official contact for AC repairs in the building. No apologies, refunds, or referrals were offered. With only 2 reviews and both being catastrophic failures, a reliable WW Score cannot be calculated. Read less