Charlie’s Plumbing

Charlie's Plumbing shows significant inconsistency across all dimensions. While individual technicians (particularly Eiler, Roy, and Ramon) receive consistent praise for professionalism and skill, the company suffers from severe systemic failures in scheduling, project completion, and administrative operations. Pricing concerns are substantial, with multiple complaints about overbilling, hidden ch... Read more

Charlie's Plumbing shows significant inconsistency across all dimensions. While individual technicians (particularly Eiler, Roy, and Ramon) receive consistent praise for professionalism and skill, the company suffers from severe systemic failures in scheduling, project completion, and administrative operations. Pricing concerns are substantial, with multiple complaints about overbilling, hidden charges, and inflated labor hours. The most critical issue is project completion reliability—numerous reviews document no-shows, missed appointments, and abandoned callbacks despite confirmed scheduling. Experience quality varies dramatically by technician but is undermined by poor follow-through and lack of accountability when problems arise. Read less