Brison’s Plumbing

Brison's Plumbing shows a deeply split profile: older reviews (2018–2021) consistently praise professionalism, punctuality, communication, and quality workmanship, while more recent reviews (2023–2024) reveal a troubling pattern of last-minute cancellations, non-responsiveness, overpriced estimates, and failure to complete or refund paid work. Pricing is a significant concern, with multiple re... Read more

Brison's Plumbing shows a deeply split profile: older reviews (2018–2021) consistently praise professionalism, punctuality, communication, and quality workmanship, while more recent reviews (2023–2024) reveal a troubling pattern of last-minute cancellations, non-responsiveness, overpriced estimates, and failure to complete or refund paid work. Pricing is a significant concern, with multiple recent reviewers citing estimates far above market rate (e.g., $800–$995 for soft clogs) and one reviewer confirming a competitor completed the same job for roughly half the price. Project completion is heavily penalized by at least three recent incidents where work was left unfinished, refunds were not issued, and calls went unreturned. The experience dimension scores moderately well due to strong older reviews describing skilled, thorough workmanship, but is tempered by recent incidents suggesting misdiagnosis and abandonment of jobs. The recency trend is clearly negative and should be weighted heavily by any prospective customer. Read less