Billy’s Plumbing

Billy's Plumbing has a deeply mixed record across all four dimensions. The most damaging review — a detailed, credible 2024 account — describes a $6,000 fraud involving a water softener that was never delivered, a unit that was not actually broken, and false upsell recommendations for a water heater and well pump, directly harming a family's health and safety. This single review carries heavy ... Read more

Billy's Plumbing has a deeply mixed record across all four dimensions. The most damaging review — a detailed, credible 2024 account — describes a $6,000 fraud involving a water softener that was never delivered, a unit that was not actually broken, and false upsell recommendations for a water heater and well pump, directly harming a family's health and safety. This single review carries heavy recency weight and severely drags down project completion, experience, and professionalism scores. Older positive reviews do describe prompt service, fair pricing, and quality workmanship, but these date back as far as 2006–2021 and cannot offset a recent, highly specific allegation of non-delivery and deception. Professionalism is further undermined by two reviews citing rude phone behavior and a no-show appointment. Pricing scores are mixed — several reviewers praised fair and senior-friendly pricing, but the $6,000 undelivered service represents a catastrophic pricing integrity failure. Read less