Overview of Company Customer Sentiment Analysis in May
Andres Plumbing earns consistently strong marks across all four dimensions, with every review contributing usable data. Professionalism is the most frequently praised attribute — punctuality, responsiveness, and courteous communication are cited across nearly every review, including by a general contractor who uses him as a trusted sub. Pricing is highlighted as transparent, honest, and competit... Read more
Andres Plumbing earns consistently strong marks across all four dimensions, with every review contributing usable data. Professionalism is the most frequently praised attribute — punctuality, responsiveness, and courteous communication are cited across nearly every review, including by a general contractor who uses him as a trusted sub. Pricing is highlighted as transparent, honest, and competitive with or below larger companies, with one reviewer specifically noting he was advised to get a second opinion before committing — a rare and trust-building gesture. Project completion is well-supported, with multiple reviewers noting repeat use over years and jobs finished on time and to a high standard. Experience and workmanship are praised directly, including for technically complex jobs such as submeter installation requiring city permits and specialized licensing. The primary caveat is that the review base is small (8 reviews) and the most recent review is from 2023, with the majority of reviews being 3–10 years old, which limits how well this score reflects current performance. Read less