American Leak Detection of Hawaii

American Leak Detection of Hawaii (Pete and Nikolai) earns strong marks for technical expertise and experience, with multiple reviewers explicitly praising their use of specialized detection equipment, methodical problem-solving, and ability to succeed where other plumbers failed. Professionalism scores are solid but are meaningfully dragged down by one notable scheduling failure (the 2020 review ... Read more

American Leak Detection of Hawaii (Pete and Nikolai) earns strong marks for technical expertise and experience, with multiple reviewers explicitly praising their use of specialized detection equipment, methodical problem-solving, and ability to succeed where other plumbers failed. Professionalism scores are solid but are meaningfully dragged down by one notable scheduling failure (the 2020 review describing repeated wrong-date confirmations and a no-show), which is a significant operational red flag. Pricing is a genuine strength — one reviewer noted Nikolai voluntarily reduced his quote twice, and another praised Pete for advising customers on how to save money before calling them out. Project completion is moderately strong but not perfect: the 1-star review explicitly stating the contractor is 'not qualified to do pool leak detection' introduces uncertainty, and one review describes a job that ended in a referral rather than a completed repair, which is appropriate but limits full credit. Overall, the business demonstrates genuine technical competence and good character, but scheduling reliability and scope-of-service clarity are areas of concern. Read less