Alpha Plumbing Repair & Service

Both reviews are strongly negative and paint a consistent picture of serious problems across all dimensions. On professionalism, one reviewer describes the contractor calling them in the middle of the night because he 'could not sleep,' giving bad attitude, and failing to disclose charges upfront — deeply unprofessional behavior. On pricing, both reviewers describe unexpectedly high charges, und... Read more

Both reviews are strongly negative and paint a consistent picture of serious problems across all dimensions. On professionalism, one reviewer describes the contractor calling them in the middle of the night because he 'could not sleep,' giving bad attitude, and failing to disclose charges upfront — deeply unprofessional behavior. On pricing, both reviewers describe unexpectedly high charges, undisclosed fees, billing for time not worked (12 minutes billed as 1.5 hours), and charges for phone conversations without prior notice. On project completion, the first reviewer explicitly states the contractor invoiced for work (ballcock replacement) that was never performed, and the toilet continued to run after the visit — requiring a second plumber to finish the job. On experience, the second reviewer notes the contractor diagnosed the problem incorrectly over the phone without a site visit, and the first reviewer's situation required a follow-up plumber to correct the incomplete work, suggesting poor technical judgment. Read less