Aloha Plumbing & Drain Services

The review set for this contractor is deeply mixed, with significant red flags pulling scores down across multiple dimensions. Professionalism is heavily damaged by one detailed 1-star review describing four cancellations and a no-callback in an emergency, partially offset by positive mentions of responsiveness and helpfulness in other reviews. Pricing received a severe negative signal from a revi... Read more

The review set for this contractor is deeply mixed, with significant red flags pulling scores down across multiple dimensions. Professionalism is heavily damaged by one detailed 1-star review describing four cancellations and a no-callback in an emergency, partially offset by positive mentions of responsiveness and helpfulness in other reviews. Pricing received a severe negative signal from a reviewer who considered a $761 estimate for a minor hose bib repair a ripoff, with only one positive pricing mention to counterbalance it. Project completion is similarly split — one reviewer explicitly described cancelled appointments, wrong parts ordered, and an unresolved urgent leak, while others reported quick, clean, complete work. Experience scores moderately, with a few reviewers noting competent repairs and helpful suggestions, but the wrong-parts incident in the most recent detailed negative review is a meaningful deduction. The overall picture is an inconsistent contractor with some capable technicians but serious reliability and responsiveness problems documented across multiple reviews. Read less