AJ Plumbing

Professionalism is the most heavily evidenced dimension and tells a mixed story: several reviews praise punctuality, courtesy, and responsiveness, but one detailed 1-star review documents a serious failure — a no-show, unapologetic tardiness of over four hours, and dismissive attitude — which meaningfully drags the score down. Pricing is flagged by two reviews: one praises Andy as 'unbelievabl... Read more

Professionalism is the most heavily evidenced dimension and tells a mixed story: several reviews praise punctuality, courtesy, and responsiveness, but one detailed 1-star review documents a serious failure — a no-show, unapologetic tardiness of over four hours, and dismissive attitude — which meaningfully drags the score down. Pricing is flagged by two reviews: one praises Andy as 'unbelievably fair,' while another describes a $1,200 quote to move a pipe six inches and an undisclosed $39.95 service fee, indicating inconsistency and a lack of transparency. Project completion scores moderately well — most reviewers confirm jobs were finished successfully and cleanly, though one 2-star reviewer noted the repair 'took forever' before ultimately succeeding. Experience is generally positive, with multiple reviewers citing skill, thoroughness, and problem-solving ability, offset slightly by the 2-star reviewer who suggested limited capability for more complex work. Read less