535 Plumbing

535 Plumbing earns strong marks for professionalism and experience across a large, detailed review base, with dozens of reviewers specifically praising technician punctuality, courteous communication, and technical competence on complex jobs like pipe lining, water heater replacement, and sewer diagnostics. However, professionalism is meaningfully dragged down by recurring complaints about schedul... Read more

535 Plumbing earns strong marks for professionalism and experience across a large, detailed review base, with dozens of reviewers specifically praising technician punctuality, courteous communication, and technical competence on complex jobs like pipe lining, water heater replacement, and sewer diagnostics. However, professionalism is meaningfully dragged down by recurring complaints about scheduling failures, no-shows, office miscommunication, and at least one report of a technician using profanity and bullying a coworker on the job. Pricing is the weakest dimension: while many reviewers call costs fair or reasonable, a notable cluster of negative reviews describes charges that escalated unexpectedly, incomplete work billed at full price, double emergency fees, and one instance of a duplicate invoice sent to an HOA — patterns that suggest inconsistent pricing integrity rather than isolated incidents. Project completion scores reflect a solid majority of jobs finished correctly and on time, offset by several documented cases of incomplete repairs requiring return visits, a mishandled water heater wiring job, and at least two instances where the company failed to show up at all. Overall, 535 Plumbing performs well when the right technician is dispatched but shows systemic weaknesses in office coordination and pricing transparency that prevent a higher score. Read less