Yamada's Plumbing & Repair

Yamada's Plumbing demonstrates strong technical skill and work quality (82/100), with multiple reviews praising fast, correct execution of complex jobs. However, professionalism is significantly undermined by documented instances of no-shows, late arrivals, poor attitude toward customers, and yelling at clients. Pricing is a major weakness (55/100), with consistent complaints about overbilling, in... Read more

Yamada's Plumbing demonstrates strong technical skill and work quality (82/100), with multiple reviews praising fast, correct execution of complex jobs. However, professionalism is significantly undermined by documented instances of no-shows, late arrivals, poor attitude toward customers, and yelling at clients. Pricing is a major weakness (55/100), with consistent complaints about overbilling, inflated labor hours, excessive travel charges, and quotes 2-4x higher than competitors. Project completion is solid (78/100) with most jobs finished correctly, though one review documented incomplete gluing requiring callbacks. The company shows high variability—excellent work quality paired with poor business practices and customer service. Read less