Aaffordable Plumbing

This contractor's review profile is overwhelmingly negative across all four scored dimensions. Professionalism is severely damaged by repeated accounts of the owner and staff being rude, yelling at customers, cursing, hanging up on callers, and failing to return calls across dozens of reviews spanning multiple years. Project completion is the weakest dimension: a large number of reviewers explicit... Read more

This contractor's review profile is overwhelmingly negative across all four scored dimensions. Professionalism is severely damaged by repeated accounts of the owner and staff being rude, yelling at customers, cursing, hanging up on callers, and failing to return calls across dozens of reviews spanning multiple years. Project completion is the weakest dimension: a large number of reviewers explicitly describe paid work that was never finished, problems that recurred days after a supposed fix, abandoned jobs after deposits were taken, and complete non-response to follow-up calls. Pricing drew consistent criticism, with multiple reviewers describing charges far above quoted amounts, billing for travel time before arrival, and rates described as far exceeding competitors. Experience scores marginally higher only because a small cluster of positive reviews describe competent work, but these are substantially outweighed by accounts of incorrect diagnoses, improper installations, property damage, and repeat visits that still failed to resolve the original issue. The few positive reviews are brief, generic, and clustered around a single date period, raising authenticity concerns. Read less