The Better Tradesman

Charles Carroll (The Better Tradesman) demonstrates strong technical expertise and professionalism in most engagements, with extensive positive feedback on workmanship, fair pricing, and personable service. However, the WW Score is significantly depressed by a consistent pattern of project completion failures documented across multiple reviews spanning 2016–2017, where customers report months-lo... Read more

Charles Carroll (The Better Tradesman) demonstrates strong technical expertise and professionalism in most engagements, with extensive positive feedback on workmanship, fair pricing, and personable service. However, the WW Score is significantly depressed by a consistent pattern of project completion failures documented across multiple reviews spanning 2016–2017, where customers report months-long delays, abandoned work, and non-refunded advance payments. While recent reviews (2018–2025) show improved performance, the historical pattern of incomplete projects and legal judgments creates material risk. Professionalism and experience scores are solid, but project completion reliability remains the critical weakness. Read less