Mr. Rooter Plumbing of Savannah

Mr. Rooter Savannah scores strongly on professionalism, with the vast majority of reviewers across many years praising punctuality, courteous technicians, use of shoe covers and protective mats, and clear communication — this is the company's most consistent strength. Experience and technical knowledge also score well, with numerous reviewers citing skilled diagnosis, problem-solving, and thorou... Read more

Mr. Rooter Savannah scores strongly on professionalism, with the vast majority of reviewers across many years praising punctuality, courteous technicians, use of shoe covers and protective mats, and clear communication — this is the company's most consistent strength. Experience and technical knowledge also score well, with numerous reviewers citing skilled diagnosis, problem-solving, and thorough workmanship from technicians like Trent, Felix, Ben, Scott, and others. Project completion is solid but dragged down by a meaningful cluster of negative reviews describing repeat failures to fix problems, abandoned callbacks, and at least two cases where the same issue recurred shortly after service. Pricing is the weakest dimension: multiple reviewers across different years explicitly called out high costs, unexpected charges, billing errors, and in one detailed case a significant price escalation mid-job without proper communication — though some reviewers found pricing fair or reasonable. The score reflects a genuinely capable company with a strong service culture but recurring issues around pricing transparency and occasional incomplete resolutions. Read less