Jenkins Plumbing Company

Jenkins Plumbing receives a critically low WW Score of 38.2, driven primarily by severe deficiencies in project completion and professionalism. Across 26 mentions, project completion issues dominate: multiple no-shows, missed appointments, incomplete work requiring 4-6 callbacks, poor workmanship (failed PVC joints, improper installations, raw sewage backup), and refusal to honor warranty obligati... Read more

Jenkins Plumbing receives a critically low WW Score of 38.2, driven primarily by severe deficiencies in project completion and professionalism. Across 26 mentions, project completion issues dominate: multiple no-shows, missed appointments, incomplete work requiring 4-6 callbacks, poor workmanship (failed PVC joints, improper installations, raw sewage backup), and refusal to honor warranty obligations. Professionalism scores poorly (42/100 across 22 mentions) with documented instances of rude staff, poor communication, ghosting customers, and aggressive driving behavior by company vehicles. While a handful of reviews praise individual technicians (Curtis, Rob, Joe, Benny) for courtesy and skill, these positive experiences are vastly outweighed by systemic failures in scheduling, follow-through, and quality control. Pricing feedback is limited (5 mentions) but mixed, with some noting reasonable rates while others report aggressive after-hours upselling tactics. Read less