Holton Plumbing

Holton Plumbing demonstrates solid professionalism with strong punctuality and communication in most engagements, though one significant scheduling failure (2017-03-14) and one customer service conflict (2015-04-23) lower the dimension score. Pricing is generally viewed as fair and reasonable compared to competitors, though one customer complained about excessive parts markups. Project completion ... Read more

Holton Plumbing demonstrates solid professionalism with strong punctuality and communication in most engagements, though one significant scheduling failure (2017-03-14) and one customer service conflict (2015-04-23) lower the dimension score. Pricing is generally viewed as fair and reasonable compared to competitors, though one customer complained about excessive parts markups. Project completion is reliable with efficient work and timely service, though the 2017 scheduling disaster represents a critical failure. Technical experience is consistently praised with knowledgeable, efficient technicians who solve problems effectively. The company shows strong fundamentals but inconsistent execution in customer service recovery. Read less