Dyess Air & Plumbing

Dyess Air shows strong technical expertise and generally professional technicians, with multiple customers praising knowledgeable staff and quality workmanship. However, the company is significantly undermined by serious project completion failures including no-shows, extreme appointment delays (6 hours late), and incomplete work requiring costly callbacks. Pricing is a major concern, with custome... Read more

Dyess Air shows strong technical expertise and generally professional technicians, with multiple customers praising knowledgeable staff and quality workmanship. However, the company is significantly undermined by serious project completion failures including no-shows, extreme appointment delays (6 hours late), and incomplete work requiring costly callbacks. Pricing is a major concern, with customers reporting markups of 300-400% compared to competitors for identical services. The mixed review pattern—alternating between enthusiastic long-term customers and severely dissatisfied recent clients—suggests inconsistent service delivery and potential quality control issues. Read less