Septic Express

Septic Express exhibits a deeply polarized performance pattern with recent reviews (2023-2024) showing strong professionalism, responsiveness, and technical expertise, while older reviews (2015-2018) reveal systemic failures in follow-through, communication, and accountability. The company demonstrates solid technical skill and initial customer service but struggles significantly with project comp... Read more

Septic Express exhibits a deeply polarized performance pattern with recent reviews (2023-2024) showing strong professionalism, responsiveness, and technical expertise, while older reviews (2015-2018) reveal systemic failures in follow-through, communication, and accountability. The company demonstrates solid technical skill and initial customer service but struggles significantly with project completion, callback reliability, and warranty honoring. Pricing transparency is inconsistent—some customers report fair upfront quotes while others describe dramatic cost overruns and hidden charges. The stark contrast between recent positive and older negative reviews suggests either significant operational changes or inconsistent service delivery across locations/technicians. Read less