Ridgeway Mechanical Plumbing

Ridgeway Mechanical has a deeply mixed record across a large review set spanning over a decade. On the positive side, many customers praised specific technicians — particularly Salvatore, David, James, and Alan — for technical skill, honesty, clear communication, and competitive pricing, especially on water and sewer line replacements with long warranties. However, a significant cluster of neg... Read more

Ridgeway Mechanical has a deeply mixed record across a large review set spanning over a decade. On the positive side, many customers praised specific technicians — particularly Salvatore, David, James, and Alan — for technical skill, honesty, clear communication, and competitive pricing, especially on water and sewer line replacements with long warranties. However, a significant cluster of negative reviews describes serious failures: abandoned jobs, no-shows, unreturned calls, warranty disputes, dishonest billing, falsified documents, and rude or unprofessional behavior from office staff and the owner. Project completion is the most damaged dimension, with multiple reviews describing work left unfinished, repeated missed appointments, and at least one case of a technician walking off a job mid-service. Pricing received mixed signals — praised as competitive for larger jobs but criticized as opaque or inflated for smaller repairs. The overall score reflects a company with genuine technical capability undermined by inconsistent professionalism and serious operational reliability issues. Read less