Royal Flush Plumbing, Inc

Royal Flush Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores moderately due to a large number of positive mentions of friendly, courteous technicians, but is significantly dragged down by repeated complaints about no-shows, missed appointment windows, poor communication, rude staff interactions, and an unresponsive management team. Pricing is the weakest ... Read more

Royal Flush Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores moderately due to a large number of positive mentions of friendly, courteous technicians, but is significantly dragged down by repeated complaints about no-shows, missed appointment windows, poor communication, rude staff interactions, and an unresponsive management team. Pricing is the weakest dimension, with multiple detailed complaints about rates perceived as excessive or arbitrary, surprise charges, and refusals to honor implied credits or reimbursements — though a handful of reviewers praised fair or reasonable pricing. Project completion is also troubled: while many jobs were completed successfully and promptly, there are credible, detailed accounts of abandoned work, return visits required to fix botched jobs, property damage left unaddressed, and promises of reimbursement never fulfilled. Experience scores slightly higher than completion, as many individual technicians are praised for skill and knowledge, but serious workmanship failures — including improperly wired floats, reversed check valves, and recurring leaks after repair — prevent a higher score. Read less