Plumbing Central

Plumbing Central presents a deeply split profile: when Terry and his crew show up, the quality of work and pricing are consistently praised across many reviews, with customers highlighting fair rates, fast diagnosis, and skilled repairs. However, a substantial and recurring pattern of no-shows, unreturned calls, and broken appointments — spanning from 2015 through 2024 — severely drags down pr... Read more

Plumbing Central presents a deeply split profile: when Terry and his crew show up, the quality of work and pricing are consistently praised across many reviews, with customers highlighting fair rates, fast diagnosis, and skilled repairs. However, a substantial and recurring pattern of no-shows, unreturned calls, and broken appointments — spanning from 2015 through 2024 — severely drags down professionalism and project completion scores. The most damaging single data point is the 2024 update revealing that an improper underground fitting caused a water line failure years later, suggesting a workmanship defect on at least one job. The business also appears to have become largely unreachable since around 2020, which compounds concerns about reliability and follow-through. The high volume of reviews on both sides gives this score strong statistical grounding, but the trajectory over time is clearly negative. Read less