Find Nearby Plumbers In Roswell, Georgia

Specialty Plumbing (Sean) demonstrates exceptional performance across all dimensions. All six reviews explicitly praise professionalism, responsiveness, and punctuality—Sean responds same-day or next-morning and communicates clearly throughout projects. Project completion is consistently strong, with complex jobs (burst pipes, main line blockages, toilet installations) completed thoroughly and on-time, often same-day despite complexity. Pricing is described as competitive, fair, and reasonable relative to work scope. Technical expertise is evident: reviews mention Master Plumber certification, specialized equipment, knowledge of underground plumbing, and problem-solving ability (discovering secondary issues, proper material selection like PEX). The company demonstrates pride in workmanship and customer satisfaction focus.

• All six reviews are 5-star ratings with no negative feedback—this is unusual and warrants caution. However, reviews are not identical in language or structure; each contains specific, detailed project descriptions (burst pipes, blockages, toilet repairs, leak remediation) that vary significantly. This suggests genuine customer experiences rather than fabricated reviews.
• Review dates span 2021–2024, with most (4 of 6) from 2022 or earlier. Only one review is from the past 12 months (August 2024). Older reviews may not reflect current service levels.
• Sample size is small (n=6). While all dimensions show strong data, confidence would increase substantially with 10+ additional reviews.

This WW Score of 91.2 is highly reliable given the consistency and specificity of positive feedback across all dimensions, though the small sample size (6 reviews) and absence of any critical feedback suggest caution—real-world performance may vary, and additional recent reviews would strengthen confidence in current service quality.

Wendell and Drain-O-Might demonstrate consistently strong performance across all dimensions. Professionalism is evidenced by punctuality, responsiveness, courteous demeanor, and clear communication in 16 reviews. Project completion is solid with 15 mentions of jobs finished thoroughly and on time, though one 2019 review alleges incomplete work and billing discrepancies. Pricing receives strong marks in 10 reviews for fairness and transparency, with multiple customers noting savings versus competitors like Roto-Rooter. Experience is validated across 14 reviews highlighting technical skill, proper equipment use, and problem-solving ability. The single 1-star review from 2019 creates a notable outlier regarding work scope clarity and customer service recovery, but is substantially outweighed by 17 five-star reviews spanning 2016–2024.

• One significant negative review (2019-07-02, 1-star) alleges incomplete work, billing discrepancy, and unprofessional conduct (hanging up on customer). This contradicts the overwhelmingly positive pattern and suggests either a genuine service failure or a customer dispute. This review materially impacts confidence in project completion consistency.
• 17 of 18 reviews are 5-star ratings with enthusiastic language. While the positive reviews contain specific details (equipment used, time taken, comparisons to competitors, educational value), the concentration of perfect ratings is notable. However, reviews span 8 years (2016–2024) with varied authors and specific situational details, reducing likelihood of fabrication.
• Most reviews are older than 12 months (13 of 18 predate 2023). Only 2 reviews are from 2024 and 1 from 2023. Recent performance data is limited.

This WW Score of 88.2 is reliable with HIGH overall confidence due to substantial mention counts across all dimensions and consistent positive evidence spanning multiple years. However, the single serious negative review from 2019 regarding work scope and billing integrity introduces material uncertainty about consistency in project completion and customer service recovery; this should be investigated before engaging. The age of most reviews (pre-2023) means current performance cannot be fully assessed from this dataset.

McClure Plumbing demonstrates strong professionalism across multiple reviews, with consistent praise for punctuality, courteous demeanor, clear communication, and professional appearance. Pricing is viewed favorably with transparent estimates and fair value, though limited explicit mentions. Project completion is generally solid with timely work and follow-through, though one significant negative review (2013-07-01) detailed poor cleanup and safety hazards post-repair, which notably reduces this dimension's score. Technical expertise is evident across complex plumbing diagnostics, leak detection, and problem-solving, with crews demonstrating thorough knowledge and willingness to address issues beyond initial scope.

• Two reviews marked 'unknown' with no text content (2015-04-10, 2014-12-18) — cannot assess quality; excluded from analysis
• One strongly negative review (2013-07-01, rating 3.0) describes serious post-work cleanup failures, unsecured wet concrete, exposed hazards, and staining — this is a legitimate complaint that significantly impacts project completion confidence and suggests inconsistent quality control
• Most reviews are 8+ years old (2013-2016); only one review from past 12 months. Recency is a concern for current reliability assessment
• High concentration of 5-star ratings (12 of 14 usable reviews) with detailed, specific praise suggests generally satisfied customers, but age of data limits applicability to current operations

This score reflects strong historical performance with high confidence in professionalism and experience dimensions, but is significantly limited by review age (most 8+ years old) and one documented serious failure in project completion/cleanup standards, suggesting current service quality may differ from historical data.

Robillard Plumbing earns consistently strong marks across professionalism, project completion, and experience, with numerous reviewers specifically praising punctuality, cleanliness, thoroughness, and technical knowledge across a wide variety of plumbing jobs. Project completion scores are high, with multiple reviewers noting jobs were finished on time, cleanly, and with follow-through on even minor requests. Experience scores reflect repeated praise for skilled, meticulous workmanship and sound equipment recommendations. Pricing is the one dimension with meaningful mixed signals — several reviewers called pricing fair or reasonable, but at least two noted the contractor is 'high priced' and one detailed a pattern of coming in above quoted price ranges, which meaningfully pulls the pricing score down. The vast majority of reviews are older than five years, with only one review from the past 12 months, which limits confidence in how current this performance picture is.

• 4 reviews contain only 'unknown' as text and provide no usable data — these were excluded from scoring.
• 1 review contains only '....' and was excluded from scoring.
• 1 review references a prior review dated April 02, 2012 with no new content — excluded from scoring.
• All 38 usable reviews are 5-star ratings (one is 4-star), which is a potential indicator of selection bias or platform curation, though the reviews contain sufficient specific detail to suggest they are largely genuine.
• Only 1 review is from the past 12 months (2019). The overwhelming majority of reviews are 5–18 years old. Current performance cannot be reliably inferred from this dataset.
• One detailed review (2005) explicitly describes a pattern of Joe quoting price ranges and consistently billing above the high end, ultimately refusing to work with the customer again when a written quote was requested. This is a notable pricing transparency concern that is factored into the pricing score.
• One review (2017) notes the contractor is 'high priced' while still rating quality positively.

The WW Score of 83.1 is supported by a large volume of detailed, specific reviews and carries HIGH confidence in the dimensions scored, but should be treated with caution given that nearly all reviews are more than 5 years old and only one review exists from the past 12 months, making it difficult to assess current service quality.

David demonstrates strong professionalism with consistent praise for punctuality, communication, and courteous behavior across 8 reviews. Project completion is reliable with multiple examples of on-time, on-budget work and follow-through on callbacks. Technical expertise is evident across diverse projects (plumbing, electrical, tile, flooring, deck staining). Pricing is generally described as fair and affordable, though one older review (2022) flagged a $100 estimate fee as excessive. A significant negative data point is a 2023 review reporting no callback after initial contact, which undermines the otherwise strong professionalism score.

• One review (2023-07-17) reports failure to return phone call after initial contact—contradicts otherwise consistent professionalism claims and suggests potential communication gaps.
• Most reviews are from 2020 (5 of 9), with only 2 reviews from 2024 and 2023. Recent data is limited; score may not reflect current service levels.
• Estimate fee complaint (2022) suggests pricing practices may have changed; current affordability claims are based primarily on older reviews.
• No negative reviews on project completion quality itself—all complaints relate to initial contact or pricing structure, not workmanship.

This score is reliable at HIGH confidence due to sufficient mention counts across all dimensions and consistent patterns in positive feedback, but the 2023 communication failure and age of most reviews (2020) warrant caution; recent performance may differ from historical data.

Sloggy Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven by consistently high marks in professionalism (86.5) and experience (85.3). The company excels at punctuality, communication, responsiveness, and technical competence, with Brian Sloggy personally handling most jobs and earning praise for honesty and thoroughness. Project completion is solid at 84.8, though some callbacks and incomplete fixes are documented. The primary weakness is pricing (74.2), with numerous customers citing high costs, unexpected fees, service call charges, and perceived overcharging. Despite fair pricing claims in many reviews, a significant minority found costs excessive relative to work performed.

• PRICING INCONSISTENCY: Multiple reviews (2021-2022) report high service fees ($75-$150 service calls), crawl space surcharges, and total bills perceived as excessive for minor work. This pattern suggests potential pricing strategy concerns that conflict with 'fair pricing' claims in positive reviews.
• CALLBACK ISSUES: Several reviews document incomplete repairs requiring return visits (2019, 2020, 2021), including a drain that was not fixed initially and charged $300, and a garbage disposal reset charged $100 that failed shortly after.
• RESPONSIVENESS GAPS: A few reviews (2017, 2019) report ghosting/no response to inquiries and missed callbacks, contradicting the strong communication reputation.
• QUALITY VARIANCE: One review (2017) noted poor craftsmanship on faucet installation; another (2014) reported a toilet handle damaged during repair that required another plumber to fix.
• DEAL/COUPON CONFUSION: Multiple reviews (2014-2015) document confusion around Angie's List deal pricing and terms, with some customers feeling misled about what was covered.
• RECENCY NOTE: Most reviews are from 2014-2017 (older than 12 months). Recent reviews (2023, 2022) are limited but show both strong positives and serious pricing complaints, suggesting ongoing tension between service quality and cost.
• NO FAKE REVIEW PATTERN DETECTED: While many 5-star reviews exist, they contain specific details, varied language, and legitimate criticisms in other reviews, indicating authentic feedback rather than fabricated reviews.

This WW Score of 82.1 is highly reliable, based on 365 reviews with substantial mention counts across all dimensions (68-127 mentions each). Sloggy Plumbing is a genuinely skilled, professional, and responsive plumber with strong technical expertise and work quality; however, customers should expect premium pricing and should clarify costs upfront before service, as pricing perception is the most consistent source of dissatisfaction.