Rapid Flow Plumbing

Rapid Flow Plumbing has a mixed but generally positive track record across these six reviews. The older reviews (2019–2021) consistently praise professionalism, courtesy, and responsiveness, with named technicians like Jesse Waits, Jimmy, and Dylan receiving specific commendations. However, the most recent review (2024) is a significant negative outlier, describing wrong parts delivered, floor d... Read more

Rapid Flow Plumbing has a mixed but generally positive track record across these six reviews. The older reviews (2019–2021) consistently praise professionalism, courtesy, and responsiveness, with named technicians like Jesse Waits, Jimmy, and Dylan receiving specific commendations. However, the most recent review (2024) is a significant negative outlier, describing wrong parts delivered, floor damage, unauthorized work billed to the customer, and rude office staff — all serious concerns across multiple dimensions. Pricing received a limited signal: one reviewer found pricing consistent with market research, while the 2024 reviewer disputed charges for unrequested parts. Project completion is dragged down by the 2024 review's account of repeated delivery errors and incomplete adherence to customer instructions. The recency of the negative review carries elevated weight under scoring rules. Read less