Randal Lowe Enterprise

The overwhelming majority of reviews describe Randal Lowe Plumbing as a deeply problematic contractor across every measured dimension. Professionalism is severely damaged by pervasive reports of rude office staff, supervisors refusing to speak with customers, missed appointments without notification, and condescending attitudes — with only a small handful of positive interactions noted. Project ... Read more

The overwhelming majority of reviews describe Randal Lowe Plumbing as a deeply problematic contractor across every measured dimension. Professionalism is severely damaged by pervasive reports of rude office staff, supervisors refusing to speak with customers, missed appointments without notification, and condescending attitudes — with only a small handful of positive interactions noted. Project completion is the most critically scored dimension, with dozens of accounts of defective installations, failed pipes, burst expansion tanks, improperly glued joints, concrete left in sewer lines, and a consistent pattern of refusing to honor warranty obligations or stand behind completed work. Workmanship quality is rated extremely low based on explicit descriptions of substandard materials, incorrect installations, and failures occurring within just a few years of construction — with multiple independent plumbers confirming the poor quality of Randal Lowe's original work. Pricing receives a marginally higher score only because a small number of positive reviews mention fair or reasonable pricing, but one review explicitly describes overcharging, and several others note the company's refusal to provide service at all, undermining any pricing value. The few positive reviews (approximately 4 out of 32) are vastly outweighed by the volume and specificity of negative accounts spanning over a decade. Read less