Pell Plumbing

Pell Plumbing earns strong marks across all four dimensions, with professionalism and project completion being the most frequently praised attributes — reviewers consistently highlight punctuality, responsiveness, courteous staff, and jobs completed as agreed. Experience scores well due to multiple specific accounts of skilled diagnostics and creative problem-solving that other plumbers failed t... Read more

Pell Plumbing earns strong marks across all four dimensions, with professionalism and project completion being the most frequently praised attributes — reviewers consistently highlight punctuality, responsiveness, courteous staff, and jobs completed as agreed. Experience scores well due to multiple specific accounts of skilled diagnostics and creative problem-solving that other plumbers failed to deliver. Pricing is the weakest dimension: while many reviewers call pricing fair or reasonable, there are notable negative data points including one customer who felt $385 for under 15 minutes of work was dishonest, another who received a quote $2,000 higher than discussed, and one reviewer who explicitly called them 'very expensive.' A serious flag exists regarding a former employee review alleging technicians are not paid on time or in full, which could affect service quality and technician motivation. The 11 blank reviews (rating only, no text) were excluded from dimension scoring as they provide no usable evidence. Read less