Fletch Barney Plumbing & Drain Cleaning

Fletch Barney exhibits significant inconsistency across reviews, with strong positive feedback on professionalism and experience in recent jobs (2024, 2020) contrasted sharply by severe pricing complaints and project completion failures in older reviews. Pricing emerges as the most critical weakness, with multiple customers reporting charges 3-10x higher than market rates without transparent quote... Read more

Fletch Barney exhibits significant inconsistency across reviews, with strong positive feedback on professionalism and experience in recent jobs (2024, 2020) contrasted sharply by severe pricing complaints and project completion failures in older reviews. Pricing emerges as the most critical weakness, with multiple customers reporting charges 3-10x higher than market rates without transparent quotes or customer consent. While field technicians (Ken, Nate, Roland, John, Galin, Jeremy) consistently receive praise for courtesy and skill, office management and pricing practices are heavily criticized. The company's ability to complete complex diagnostic work is questioned in the 2019 leak-finding case, though simpler jobs show reliable completion. Read less