TEG

Tom demonstrates strong technical expertise and generally professional service, with two highly positive reviews praising his workmanship, attention to detail, and follow-up communication. However, a significant 1-star review from 2019 reveals serious quality control issues: unresolved plumbing noise problems and poor finishing work (ceiling repair) that required costly professional remediation. T... Read more

Tom demonstrates strong technical expertise and generally professional service, with two highly positive reviews praising his workmanship, attention to detail, and follow-up communication. However, a significant 1-star review from 2019 reveals serious quality control issues: unresolved plumbing noise problems and poor finishing work (ceiling repair) that required costly professional remediation. The pricing concern stems from the customer's $500 out-of-pocket expense for fixing Tom's incomplete work, suggesting poor value delivery. With only 3 reviews spanning 4+ years, the score reflects mixed reliability with notable execution gaps. Read less