Mike Folsom Plumbing, Inc

This contractor has a deeply mixed record across only 4 reviews spanning a wide date range (2012–2022). Professionalism is significantly undermined by one review alleging racist comments and another reporting ignored phone calls, which are serious concerns that cannot be dismissed even against positive mentions of politeness. Pricing is a clear weak point: two reviews explicitly describe unexpec... Read more

This contractor has a deeply mixed record across only 4 reviews spanning a wide date range (2012–2022). Professionalism is significantly undermined by one review alleging racist comments and another reporting ignored phone calls, which are serious concerns that cannot be dismissed even against positive mentions of politeness. Pricing is a clear weak point: two reviews explicitly describe unexpected or excessive charges and a lack of upfront cost communication, while only one review praises transparent pricing. Project completion is also problematic, with one review reporting a drain that was not properly fixed and another noting outdated equipment was installed against the customer's wishes. The one long-term positive review speaks to consistent quality over 20 years, which provides some counterbalance but cannot outweigh the specific and serious negative incidents described. Read less