Hays Plumbing

Hays Plumbing demonstrates severe deficiencies across all measured dimensions. Professionalism is critically weak, with six reviews documenting rude, dismissive, and hostile behavior from staff and ownership, including cursing at customers and hanging up on callers. Pricing concerns appear in three reviews, with customers reporting inflated quotes (double competitors' prices), undisclosed estimate... Read more

Hays Plumbing demonstrates severe deficiencies across all measured dimensions. Professionalism is critically weak, with six reviews documenting rude, dismissive, and hostile behavior from staff and ownership, including cursing at customers and hanging up on callers. Pricing concerns appear in three reviews, with customers reporting inflated quotes (double competitors' prices), undisclosed estimate fees, and attempts to upsell unnecessary services. Project completion failures are evident in five reviews, including incomplete sewer line work, missed appointments without follow-up, and unresolved issues. Only two reviews mention technical skill, and one explicitly documents substandard workmanship. The single positive review from 2022 is substantially outweighed by six negative reviews spanning 2020–2022. Read less