Air Controllers Heating & Cooling

This single review paints a severely negative picture across nearly every dimension assessed. The contractor confirmed a duct work installation error in a new home and then failed to follow through on repairs for nearly two months, leaving a family with a newborn in dangerous heat conditions. Professionalism was critically poor — the company failed to return multiple calls, had someone on call b... Read more

This single review paints a severely negative picture across nearly every dimension assessed. The contractor confirmed a duct work installation error in a new home and then failed to follow through on repairs for nearly two months, leaving a family with a newborn in dangerous heat conditions. Professionalism was critically poor — the company failed to return multiple calls, had someone on call but did not respond to an emergency, and most damningly, reached out not to resolve the issue but to request removal of the negative review. Project completion scores near zero given that a confirmed installation defect was acknowledged but never remediated. Experience scores marginally above zero only because the technicians who visited were able to diagnose the problem, but the original faulty duct work installation reflects poor workmanship. Pricing data was entirely absent from this review. Read less