ProTech Services Plumbing, Heating & Air

ProTech receives strong praise for technician friendliness, communication, and responsiveness across multiple reviews, with specific callouts for professionalism and patience. However, one detailed 1-star review describes a serious failure in follow-through: a missed scheduled HVAC maintenance visit, a no-show for a quote appointment, and a dismissive explanation blaming busyness — which meaning... Read more

ProTech receives strong praise for technician friendliness, communication, and responsiveness across multiple reviews, with specific callouts for professionalism and patience. However, one detailed 1-star review describes a serious failure in follow-through: a missed scheduled HVAC maintenance visit, a no-show for a quote appointment, and a dismissive explanation blaming busyness — which meaningfully drags down both professionalism and project completion scores. Technical skill and workmanship are positively noted in three reviews, supporting a moderate experience score. Pricing was not mentioned in any review, so that dimension cannot be scored. The overall picture is a company with capable technicians but inconsistent reliability and scheduling accountability. Read less