On Call Plumbing Heating & Air

On Call Plumbing demonstrates consistently strong professionalism across a large volume of reviews, with repeated praise for punctuality, communication, and courteous technicians such as Hank, James, Jordan, and Corey. Project completion scores are high, with most reviewers confirming jobs were finished promptly and thoroughly, including one notable case where the company returned twice at no extr... Read more

On Call Plumbing demonstrates consistently strong professionalism across a large volume of reviews, with repeated praise for punctuality, communication, and courteous technicians such as Hank, James, Jordan, and Corey. Project completion scores are high, with most reviewers confirming jobs were finished promptly and thoroughly, including one notable case where the company returned twice at no extra charge to resolve a stubborn leak. Experience scores are similarly strong, with multiple reviewers specifically calling out technical knowledge, problem-solving ability, and clear explanations of work performed. However, pricing is a meaningful drag on the overall score: two reviewers explicitly criticized costs as excessive — one citing $2,400 for a water heater replacement and another describing a $1,400–$1,600 quote as unreasonable — which offsets the several reviews that praised pricing as fair or reasonable. The score is tempered further by the fact that a significant portion of reviews are older than 12 months, with the most critical pricing complaints dating from 2020 and 2022. Read less