Kimball’s Plumbing Heating Electrical & A/C

Kimball's demonstrates strong professionalism across 38 reviews, with consistent praise for punctuality, courtesy, and communication from both field technicians and office staff. Technical expertise is well-documented across 22 reviews, with customers noting skilled problem-solving and knowledgeable explanations. However, project completion shows concerning gaps: one major 1-star review explicitly... Read more

Kimball's demonstrates strong professionalism across 38 reviews, with consistent praise for punctuality, courtesy, and communication from both field technicians and office staff. Technical expertise is well-documented across 22 reviews, with customers noting skilled problem-solving and knowledgeable explanations. However, project completion shows concerning gaps: one major 1-star review explicitly states a $1,500+ job was not fixed and the company demanded additional payment for incomplete work. Pricing feedback is limited (8 mentions) but generally positive when mentioned, though the incomplete-work incident raises serious questions about value delivery. The company's 30+ year reputation and consistent 5-star ratings from recent months are offset by multiple 1-star reviews spanning 2022–2025 that cite service refusals, rudeness, and incomplete work. Read less