Cottrell

The majority of reviews praise professionalism, with multiple reviewers explicitly noting courteous, polite, and professional behavior from named technicians across several visits. Project completion scores well overall, with most jobs resolved on the first visit and one notable callback handled responsibly at no charge — however, a 1-star review from 2022 describes unfinished work and a referra... Read more

The majority of reviews praise professionalism, with multiple reviewers explicitly noting courteous, polite, and professional behavior from named technicians across several visits. Project completion scores well overall, with most jobs resolved on the first visit and one notable callback handled responsibly at no charge — however, a 1-star review from 2022 describes unfinished work and a referral company that ghosted the customer after payment, which meaningfully drags down the project completion score. Pricing is mentioned positively in three reviews, with customers noting fair and reasonable rates and no upselling, though the limited mention count keeps confidence moderate. Experience is consistently supported across reviews, with customers describing knowledgeable, skilled technicians who diagnosed and resolved problems effectively. The single negative review is a significant outlier but cannot be ignored given its specificity and seriousness. Read less