Brittingham Plumbing

Brittingham Plumbing earns strong marks for responsiveness and speed, with numerous reviewers across multiple years praising same-day or next-day service and prompt callbacks in emergencies. Professionalism scores are tempered by a handful of notable negative reviews describing rude technicians, poor communication from the office, and at least one instance of a technician behaving dismissively and... Read more

Brittingham Plumbing earns strong marks for responsiveness and speed, with numerous reviewers across multiple years praising same-day or next-day service and prompt callbacks in emergencies. Professionalism scores are tempered by a handful of notable negative reviews describing rude technicians, poor communication from the office, and at least one instance of a technician behaving dismissively and refusing safety protocols. Pricing is a clear weak point: multiple reviewers explicitly called out charges as excessive or dishonest, including a $410 faucet cartridge repair and a $175 spigot replacement, dragging the price-friendly score down significantly despite several others praising fair or reasonable rates. Project completion is generally solid, with most jobs described as finished correctly, though there are credible complaints about incomplete work (ventilation not installed as promised), a technician who never went under the house, and a broken pressure valve with no follow-up resolution. Experience scores well overall given the volume of positive workmanship mentions and the company's long operating history, but is modestly penalized by the few documented cases of poor technical follow-through. Read less