The Dunwoody Plumber

True Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven primarily by consistent professionalism (87.5) and reliable project completion (84.0). The company excels in customer communication, punctuality, and technician courtesy across 58 mentions of professional conduct. Experience and technical skill are well-documented (85.5 across 35 mentions), with technicians frequ... Read more

True Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven primarily by consistent professionalism (87.5) and reliable project completion (84.0). The company excels in customer communication, punctuality, and technician courtesy across 58 mentions of professional conduct. Experience and technical skill are well-documented (85.5 across 35 mentions), with technicians frequently praised for diagnostic ability and quality workmanship. Pricing receives a solid 81.0 score (22 mentions), though fewer reviews explicitly address cost, suggesting fair value without being a primary differentiator. The dataset is heavily weighted toward recent positive reviews (June 2025 and later), with older reviews (2007-2021) showing more variability in service quality and some serious complaints about follow-through and professionalism. Read less