Reggie The Plumber

Reggie the Plumber has a strong base of loyal, satisfied customers who consistently praise fair pricing, responsive scheduling, and knowledgeable workmanship across a wide range of plumbing jobs. However, a significant and recurring pattern of negative reviews — spanning multiple years — documents serious reliability failures including no-shows, ignored texts and calls, abandoned jobs, and at ... Read more

Reggie the Plumber has a strong base of loyal, satisfied customers who consistently praise fair pricing, responsive scheduling, and knowledgeable workmanship across a wide range of plumbing jobs. However, a significant and recurring pattern of negative reviews — spanning multiple years — documents serious reliability failures including no-shows, ignored texts and calls, abandoned jobs, and at least two instances of defective workmanship (unglued pipes, a persistently leaking garbage disposal, and a loose toilet left leaking on hardwood floors). Professionalism and project completion scores are meaningfully dragged down by these failures, which are not isolated incidents but appear across 2013 through 2024. Pricing is the strongest dimension, with many reviewers explicitly noting fair or below-market rates. The most recent review (October 2024) is a 1-star complaint about an incomplete, defective toilet installation with no follow-up communication, suggesting these issues have not been fully resolved over time. Read less