Ragsdale Heating Air & Plumbing

Ragsdale Heating, Air, Plumbing & Electrical earns strong marks for professionalism and technical experience, with a large volume of reviews consistently praising courteous, knowledgeable technicians who communicate clearly and arrive on time. Project completion is generally solid, with most jobs described as finished correctly, though a meaningful minority of reviews cite recurring issues after i... Read more

Ragsdale Heating, Air, Plumbing & Electrical earns strong marks for professionalism and technical experience, with a large volume of reviews consistently praising courteous, knowledgeable technicians who communicate clearly and arrive on time. Project completion is generally solid, with most jobs described as finished correctly, though a meaningful minority of reviews cite recurring issues after installation, abandoned callbacks, and at least one case of dangerous electrical work left unresolved. The pricing dimension is the most damaging factor in the score: a significant and recurring pattern of complaints describes charges that customers found grossly excessive — including $400–$600 for basic faucet work, $913 for two feet of PVC pipe, $438 for a 15-minute pipe repair, and $530 to snake a drain that did not stay fixed — dragging the pricing score well below the otherwise positive service narrative. There are also serious integrity flags including one review alleging a technician recommended an unnecessary full system replacement, another alleging unauthorized charges of $1,000 placed on a card without consent, and one alleging a technician turned off a furnace to force a new unit sale. Management responsiveness to complaints is a recurring failure noted across multiple reviews spanning several years. Read less