Plumber Pro Service & Drain

Plumber Pro demonstrates strong professionalism in the majority of reviews, with technicians frequently praised for punctuality, courtesy, communication, and cleanliness. However, a meaningful cluster of negative reviews — spanning pricing complaints, incomplete jobs, no-call-no-shows, and unresolved follow-ups — prevents top-tier scores across all dimensions. Pricing is the weakest dimension,... Read more

Plumber Pro demonstrates strong professionalism in the majority of reviews, with technicians frequently praised for punctuality, courtesy, communication, and cleanliness. However, a meaningful cluster of negative reviews — spanning pricing complaints, incomplete jobs, no-call-no-shows, and unresolved follow-ups — prevents top-tier scores across all dimensions. Pricing is the weakest dimension, with multiple reviewers citing charges of $237 for a 10-minute fix, $1,339 for a warranty-covered water heater, $3,200 for a drain clog, $470 twice for 20-minute jobs, and $600+ for a single faucet install, indicating a pattern of overcharging that significantly drags this score down. Project completion is mixed: many jobs are finished well and on time, but several reviews describe abandoned work, unreturned calls, incomplete repairs, and a trench left unfilled — these are serious failures that cannot be ignored. Experience scores moderately well overall, with many reviewers praising technical skill and problem-solving, though a few reviews describe misdiagnosis or technicians leaving problems worse than they found them. Read less