Pete’s Plumbing Inc

Pete's Plumbing has a deeply polarized review history spanning over two decades, with a significant cluster of serious complaints that drag all four dimensions down considerably. Pricing is the weakest dimension, with numerous reviewers explicitly calling out excessive charges, undisclosed fees, credit card surcharges, and large markups on parts — this is the most consistently negative theme acr... Read more

Pete's Plumbing has a deeply polarized review history spanning over two decades, with a significant cluster of serious complaints that drag all four dimensions down considerably. Pricing is the weakest dimension, with numerous reviewers explicitly calling out excessive charges, undisclosed fees, credit card surcharges, and large markups on parts — this is the most consistently negative theme across the entire review set. Project completion is also severely impacted by multiple accounts of incomplete work, failed callbacks, warranty disputes, and at least three separate reviews describing catastrophic water damage caused by negligent washing machine installations that the company refused to take responsibility for. Professionalism scores in the moderate range because positive reviews do describe courteous, timely technicians, but these are offset by accounts of owner misconduct including cursing at customers, denying responsibility, and dismissive office staff. Experience scores slightly higher than the other dimensions because a meaningful number of reviewers praised specific technicians by name for skilled, knowledgeable work, but this is undermined by multiple reviews describing misdiagnosis, wrong parts, and unresolved recurring problems. Read less