Mr. Rooter Plumbing of Atlanta

Mr. Rooter Plumbing of Roswell presents a deeply split picture across its review history. Recent reviews from 2024-2025 are overwhelmingly positive, with numerous customers praising named technicians like Ricky, Marc, Andrew, Luke, Jason, and Daniel for professionalism, punctuality, clear communication, and skilled workmanship on complex jobs including sewer line replacements, water heater install... Read more

Mr. Rooter Plumbing of Roswell presents a deeply split picture across its review history. Recent reviews from 2024-2025 are overwhelmingly positive, with numerous customers praising named technicians like Ricky, Marc, Andrew, Luke, Jason, and Daniel for professionalism, punctuality, clear communication, and skilled workmanship on complex jobs including sewer line replacements, water heater installs, and leak repairs. However, a substantial body of older reviews (2016-2022) documents serious recurring failures: no-shows, missed appointment windows without notification, rude customer service staff, incomplete work, warranty disputes, and pricing that multiple reviewers described as significantly above market rate or deceptive. Pricing is the weakest dimension, with multiple detailed complaints about lack of transparency, hidden fees, charges for incomplete work, and quotes described as two to four times higher than competitors. Project completion is also dragged down by several credible accounts of jobs left unfinished, return visits required, and refusals to honor warranties. Read less