J.R. Plumbing & Backflow

JR Plumbing exhibits severe and consistent deficiencies across all dimensions, with a WW Score of 42.3 indicating below-average performance. Professionalism is critically weak (38/100), marked by unresponsiveness, missed appointments, rude behavior, and poor communication—issues cited in 16 reviews. Project completion is equally problematic (35/100), with multiple reports of incomplete work, aba... Read more

JR Plumbing exhibits severe and consistent deficiencies across all dimensions, with a WW Score of 42.3 indicating below-average performance. Professionalism is critically weak (38/100), marked by unresponsiveness, missed appointments, rude behavior, and poor communication—issues cited in 16 reviews. Project completion is equally problematic (35/100), with multiple reports of incomplete work, abandoned callbacks, damage left behind, and repairs that fail shortly after completion. Pricing shows moderate concern (52/100), with complaints of excessive markups, unexpected fees, and double-charging. While experience demonstrates some technical competence (58/100) in isolated instances, this is overshadowed by widespread reports of poor workmanship, gas leaks, and damage requiring costly remediation. The company's pattern of taking payment then disappearing is particularly damaging. Read less