HIS Plumber

HIS Plumber demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism (87.2) and solid project completion (85.3). The company excels in punctuality, communication, technical expertise, and customer service, with numerous reviews praising specific technicians by name and highlighting their courteous, knowledgeable approach. However, pricing eme... Read more

HIS Plumber demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism (87.2) and solid project completion (85.3). The company excels in punctuality, communication, technical expertise, and customer service, with numerous reviews praising specific technicians by name and highlighting their courteous, knowledgeable approach. However, pricing emerges as a consistent weakness (71.5), with multiple customers explicitly stating they felt overcharged despite acknowledging quality work. Several reviews mention prices as 'high,' 'expensive,' or disproportionate to the work performed. A small number of serious safety and service failures (gas leaks, no-shows, unresponsive follow-up) create notable risk, though these are outliers in an otherwise positive dataset. Read less