Gene’s Plumbing & Remodeling Service & Supplies

Gene's Plumbing shows significant inconsistency across dimensions. While technical skill and workmanship are generally praised (78/100), the company is severely hampered by chronic professionalism issues (52/100)—including no-shows, missed appointments, poor communication, and unprepared staff—and extremely high pricing (38/100) that consistently exceeds market rates by 2-5x. Project completio... Read more

Gene's Plumbing shows significant inconsistency across dimensions. While technical skill and workmanship are generally praised (78/100), the company is severely hampered by chronic professionalism issues (52/100)—including no-shows, missed appointments, poor communication, and unprepared staff—and extremely high pricing (38/100) that consistently exceeds market rates by 2-5x. Project completion is middling (58/100) due to incomplete work, delayed callbacks, and failure to honor commitments. Recent reviews (2022-2024) show some improvement in customer service and professionalism, but older reviews reveal a pattern of unreliability that undermines trust. Read less