Chen Plumbing

Chen Plumbing demonstrates strong technical competence and professionalism across most service interactions, with particularly high marks for project completion and experience. However, significant pricing concerns emerge from multiple reviews alleging overcharges, bait-and-switch tactics, and quotes substantially above market rates. While the majority of recent reviews (past 12 months) are highly... Read more

Chen Plumbing demonstrates strong technical competence and professionalism across most service interactions, with particularly high marks for project completion and experience. However, significant pricing concerns emerge from multiple reviews alleging overcharges, bait-and-switch tactics, and quotes substantially above market rates. While the majority of recent reviews (past 12 months) are highly positive, a consistent pattern of pricing complaints spanning multiple years—including allegations of exploitative practices toward vulnerable customers—materially impacts overall trustworthiness. The company excels at responsiveness, punctuality, and workmanship quality, but pricing integrity issues prevent a higher score. Read less