Better Plumbing Services

The majority of reviews praise prompt response times, professional demeanor, and reasonable pricing, with several long-term customers expressing strong loyalty. However, the dataset contains reviews for what appear to be at least two or three distinct businesses — Best Sewer & Drain Cleaning LLC, Better Plumbing Services, and Total Plumbing Pros — which significantly undermines the reliability... Read more

The majority of reviews praise prompt response times, professional demeanor, and reasonable pricing, with several long-term customers expressing strong loyalty. However, the dataset contains reviews for what appear to be at least two or three distinct businesses — Best Sewer & Drain Cleaning LLC, Better Plumbing Services, and Total Plumbing Pros — which significantly undermines the reliability of any aggregate score. Negative reviews raise serious concerns about price gouging, unresponsiveness, a botched installation (expansion tank on wrong line), and a technician puncturing a pipe without adequate compensation. These critical incidents pull scores down meaningfully across all dimensions, particularly pricing and project completion. Read less