Atlanta Star Plumbing

Atlanta Star Plumbing has a strong base of positive reviews praising responsiveness, professionalism, and technical competence — particularly from named technicians like Britt, Arthur, James, and Ewan. However, pricing is a recurring and significant concern, with multiple reviewers across different years citing charges they considered excessive or non-transparent, including a hidden $150 estimat... Read more

Atlanta Star Plumbing has a strong base of positive reviews praising responsiveness, professionalism, and technical competence — particularly from named technicians like Britt, Arthur, James, and Ewan. However, pricing is a recurring and significant concern, with multiple reviewers across different years citing charges they considered excessive or non-transparent, including a hidden $150 estimate fee, $800+ disposal quotes, and $400 for a 40-minute drain job. Professionalism scores are pulled down by documented dispatching failures, a no-show incident, and an owner who went silent after a billing complaint. Project completion is generally solid but is tempered by one multi-day dispatching debacle and a two-part job that was only partially completed at time of review. One review alleges potential fraud involving a referral partner, which is a serious flag that cannot be ignored. Read less